NY, Long Island - Bohemia

80 Orville Drive Suite 100, Bohemia, united states, 11716

The venue is located just across the road from the Puritan's Pride Vitamin Factory Outlet and the Leidel Corporation building, just up the road from FedEx.

PA, Pittsburgh - Penn Center East Monroeville

201 Penn Center Boulevard Suite 400, Pittsburgh, United states, 15235

The venue is located in the neighborhood of the Penn Center, on the opposite side of the street to the Rey Azteca and Yamato restaurants and in the same building as Pearce Orthodontics.

NY, Brooklyn - One Pierrepont Plaza

300 Cadman Plaza West, New York, united states, 11201

One Pierrepont Plaza is accessible via 12 nearby subway and bus lines. The building is conveniently located near the Brooklyn Bridge, the Manhattan Bridge and the Brooklyn-Queens Expressway. Long Island Rail Road within walking distance and 5 minutes to downtown Manhattan.

NY, Long Island - New Hyde Park

1979 Marcus Ave Suite 210, Long Island, united states, 11042

The Center is located within three miles from The Long Island Expressway, Northern State Parkway and MTA bus. There is fast access to amenities close by and an easy commute to the city with only 15 minutes drive to LaGuardia and Kennedy Airports.

CT, Stamford - Downtown

One Stamford Plaza, Stamford, united states, 06901

The venue is located just opposite of the Stamford Mariott Hotel & Spa and in the vicinity of the Stamford Town Center, H&M and Barnes&Noble.

CT, Hartford - Downtown

CT, Hardford - Downtown, 100 Pearl Street 14th floor, Hartford, united states, 06103

The venue is located right at the heart of the city's business district in the Greater Hartford Welcome Center, just opposite of the Pearl St and Lewis St bus station. This impressive two-tower office building features a three-story granite and glass lobby its own gym and a secure underground parking.

CT, East Berlin - East Berlin

East Berlin, 1224 Mill St. Building B - Suite 224, East Berlin, united states, 06023

The venue is located just off of Mill St in the vicinity of Haven, Inc.

PA, Philadelphia - International Plaza Dr Suite

1 International Plaza Dr Suite 550, Philadelphia, united states, 19153

The Center lies in the heart of Philadelphia with excellent highway access to I-95. It is in a short distance to City Center train depot, SEPTA bus and offers shuttle service to nearby Philadelphia International Airport.

NY, Queens - Forest Hills Tower

Queens Blvd Suite 400, New York, united states, 11375

This venue is situated on the corner with Grand Central Parkway / Jackie Robinson Parkway giving you quick subway access. It is conveniently located in less than 30 minutes from Long Island and only 15 minutes away from JFK and LaGuardia Airports.

NY, Staten Island - 1120 South Avenue

1120 South Ave, Staten Island, united states, 10314

This location is located right off the Staten Island Expressway, 6 miles from Historic Richmond Town and 7 miles from the Staten Island Ferry to Lower Manhattan.

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ITSM Fundamentals (ITIL 4-Based)

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This instructor-led, live training in New York (online or onsite) is aimed at intermediate-level IT professionals and ICT service managers who wish to understand and apply ITSM fundamentals and practices based on ITIL 4.By the end of this training, participants will be able to:
  • Understand key concepts and structure of ITIL 4.
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ITIL Foundation V4® ( AXELOS accredited training course with PeopleCert exam and certification)

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This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL® 4 Foundation certification and who want to prepare for ITIL® 4 Foundation exam.

ITIL 4®  Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. ITIL 4®  Foundation equips candidates with:
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Who is ITIL 4®  Foundation for: ITIL 4®  Foundation is suitable for individuals who require a basic understanding of the ITIL®  framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL®  and so need to be aware of and contribute to the overall service improvement programme. ITIL 4®  continues to support the ITSM community while expanding to a wider range of professionals working in the digital world, guiding how IT interfaces with, and leads the wider business strategy.

Exam is obligatory:
Single-choice test consisting of 40 questions
The duration of the exam: 75 minutes (an additional 15 minutes for non-native language candidates for ITIL® )
To pass the exam, it is necessary to obtain a minimum of 26 points out of 40.
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great examples, cooperation between host and trainees, nice atmosphere, good balance between lecures, exercises, taking panels and breakes

Bartosz Stasiun - EY GLOBAL SERVICES (POLAND) SP Z O O

Course - ITIL Foundation V4® ( AXELOS accredited training course with exam )

Upcoming Courses

ITSM Fundamentals (ITIL 4-Based)

2025-05-26 9:30 am
14 hours
NY, Queens - Forest Hills Tower
$ 2703 (Online)
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ITIL Foundation V4® ( AXELOS accredited training course with PeopleCert exam and certification)

2025-06-09 9:30 am
14 hours
NY, Staten Island - 1120 South Avenue
$ 3185 (Online)
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ITSM Fundamentals (ITIL 4-Based)

2025-06-23 9:30 am
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ITSM Fundamentals (ITIL 4-Based)

2025-07-07 9:30 am
14 hours
PA, Pittsburgh - Penn Center East Monroeville
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2025-07-21 9:30 am
14 hours
NY, Brooklyn - One Pierrepont Plaza
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